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How to Register Your Pet

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How to Register Your Pet

Registering your pet is required when ordering prescription or restricted products (e.g. NFA-VPS, POM-VPS, POM-V). You can complete pet registration either during checkout or via your account dashboard.

Registering a Pet During Checkout
  1. In the Pets section of checkout, click “+ New Pet.”
  2. Enter your pet’s details into the form and select “Save Pet.”
  3. Tick the box next to your pet’s name, confirm the details, then click “Confirm Pet.”
  4. Accept any required checkboxes and click “Next.”
Registering or Managing a Pet in Your Account
  1. Log in and go to My Account → My Pets.
  2. Click “Add New Pet,” fill out the form, and click “Save.”
  3. Your pet will now appear under My Pets and be available at checkout.
  4. Edit with the pencil icon or delete using the bin icon.
Selecting a Registered Pet at Checkout
  1. Registered pets appear beneath each prescription item.
  2. Select the relevant pet(s), confirm the details, and click “Confirm Pet.”
  3. Species-specific items only show eligible pets.
  4. Tick the final agreement boxes and click “Next.”
Why Registering Your Pet Matters

It's essential to register pets so medicines can be properly matched to the correct species, breed, weight, and size. This helps our Registered Qualified Persons (RQP) to review prescriptions accurately and safely.

Quick Recap
  • Register pets either during checkout or via My Account → My Pets.
  • Use the “+ New Pet” button to add pets.
  • Select and confirm pets for each item during checkout.
  • Edit or delete pets anytime in your dashboard.
  • Registered pets ensure accurate and safe prescription handling.
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