Terms of Use
For Pet Drugs 2U Website and
Services
This page (together with our Privacy and Cookies Policy and Acceptable Use Policy) tells
you information about us and the legal terms and conditions ("Terms") on which we make
available products ("Products") and services ("Services") from our website, Pet Drugs 2U, ("our
site") to you.
Our site facilitates your access to high-quality pet medicines, supplements, and
healthcare products, further to which you may purchase veterinary-approved products for
your pets ("Pet Products").
How We Use Your
Personal Information
The use of your personal information is subject to our Privacy and Cookies Policy. We
will use the personal information you provide to us in order to:
Verify your identity and pet
ownership
Enable Associates to provide you with
Products and/or Services
Facilitate payments and refunds for
Products and/or Services
Provide relevant information to your
veterinarian or other pet healthcare providers
Comply with regulatory requirements
and prevent fraud
We hope that you will be happy with any Product that you order from us. However, in
the event that you wish to return a Product to us because it is:
Not as described
Not fit for purpose
Damaged or faulty
Important Safety Notice
You cannot return any pet medicines – this is for safety
reasons and we are not authorized to re-sell returned medication. If you have
any unwanted or unused pet medication, you can take it to a local veterinary
clinic and they will dispose of the products safely.
You cannot return an item after 30 days from the date of
delivery.
IMPORTANT WARNING
If you provide false, inaccurate, incomplete or misleading information at any time
when using our site, you acknowledge that this could have severe consequences for
your pet's health and wellbeing. Always provide accurate and complete information
about your pet's health and medical history.
By accepting these Terms, you agree that:
All information about your pet's
health and medical history will be accurate and complete
You will inform your veterinarian
about medicines purchased through our site
You will follow all dosage and
administration instructions carefully
You will report any adverse
reactions or side effects immediately
You will not register multiple
accounts or provide information on behalf of other pet owners
Consumers have legal rights in relation to Products and/or Services that are faulty or
not as described. You can obtain advice about your legal rights from your local
Citizens' Advice Bureau or Trading Standards Office.
These Terms do not affect your statutory rights as a consumer.
Questions About
Our Terms?
If you have any questions about these Terms and Conditions or need clarification
on any aspect of our services, please don't hesitate to contact us.
Last Updated: January 2024
